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Presentations
Here
is a select list of presentations given internationally over more
than a decade.
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you a copy of the presentation you are interested in.
 Work, Worker, Workplace of the Future - Are You Ready?
- Presented by Meredith Thatcher and Tanya Irvine at the International Facility Management Association (IFMA)'s World Workplace, Dallas, October 2008
This presentation dives into the emerging global trends and technologies that will be impacting us by 2020... With today's changes and uncertainties, join us as we interpret and dissect futurist predictions and the impact on the work, worker and workplace of 2020. Why plan so far out? This presentation will tell you why!
 Today's Trends/Decision Drivers - Tomorrow's Opportunities
- Presented by Meredith Thatcher on behalf of the International Facility Management Association (IFMA) to the IFMA Ottawa Chapter, January 2008
This is an exciting time to be a facility management professional. Although you will face more challenges than ever before, you will have greater opportunity to add value to your customers through efficient management and improved technology.
The 2007 IFMA Association forecasting retreat identified eight trends that will have an impact on the facility management profession. In this presentation we discuss those trends and how you can develop the knowledge and the skills to be prepared for what the future will bring. We'll show you how you can be prepared for what lies ahead - and amaze your organization with your ability to predict the future!
 The New Foundation for Floor Area Measurements
- International Facility Management Association (IFMA)’s World Workplace, New Orleans, 2007 – presented with Lynne Blair, LY Blair & Associates and Kent Gibson, Zions Securities Corp.
- IFMA Ottawa Chapter, 2007 – presented with Lynne Blair, LY Blair & Associates
Facility professionals and building owners commonly use two measurement standards to measure floor area in office buildings. These standards form the foundation for lease negotiations, space planning and management, benchmarking and best practice. This presentation introduces a new set of measurement definitions - jointly developed by IFMA and BOMA. Understand what is changing and learn how it will affect your work. Learn how to use the new methodology and taxonomy to measure a square foot "once," then build by it, lease by it, cost by it, plan by it, charge-back by it and operate by it!
In October 2007, Meredith Thatcher and Tanya Irvine presented two seminars as part of the International Facility Management’s program of “i-Sessions” – real-time, interactive internet sessions.
 www.Future.2010: Work, Worker, Workplace of the near Future – It’s Now!
How well positioned are you to meet the needs and demands of the workers of 2010? Building on the popular presentation Change, Chaos, Contrasts and Compromise, this updated presentation will leave you with concepts, practical ideas and a level of preparedness to ensure you have created the work experience for the near future. Learn how integrating and connecting all three factors of work, worker and workplace will enable you to meet the challenges that 2010 will bring.
 www.Future.2020: Work, Worker, Workplace of the Future – Are You Ready?
As the follow-on to www.Future.2010, this presentation dives further into the emerging global trends and technologies that will be impacting us by 2020…With today’s changes and uncertainties, join us as we interpret and dissect futurist predictions and the impact on the work, worker and workplace of 2020.
 Gaining Knowledge to Manage your ‘Green’ Options
Greening the work environment is a journey. It isn’t all or nothing – every small effort contributes to reducing your carbon footprint. It is better for the planet, creates a healthier place for our people and can increase the profit for our organizations. In this presentation we provide a number of tools and resources and we share practical solutions for energy and water conservation, a list of items that can be recycled, things to consider when greening your supply chain, and why it is important to improve air quality.
Organizations are experiencing higher productivity, lower operational costs, decreased churn rates, and increased asset value – check out the case studies of organizations that have achieved significant improvements.
 Customer
Service: Aim Ever Higher
Internal
customer service is considered by many executives as a corporate
strategic advantage. Delivered at the 2007 Corporate Service annual
retreat for Pioneer Hi-Bred International, Inc., this presentation
highlighted the service profit chain of internal customer service,
how to build the relationship, and ways to recover customer trust.
In this interactive session, participants each shared their 'nugget'
to achieve customer satisfaction.
 Shades
of Green – Getting to Boardroom Buy-in
- Real
Property Institute of Canada’s 19th Annual Real Property
National Workshop, Ottawa, November 2006
We
all know how important sustainable work environments are –
to our occupants, to achieve organizational success and to the
coming generations. The next step is to get commitment and funding
from the executives of the organization. Learn how to use the
right language, present the appropriate business case, and show
your organization how to transition from the status-quo to one
of environmental leadership.
 Risk
& Resilience: Strategic Thinking in Your World
- International Facility Management Association (IFMA) - Minneapolis Chapter; World Workplace, 2006; Ottawa Chapter, 2006; Management Summit, San Antonio, 2006
Strategic
planning is a tool to help you confront challenges, plan for and
transition through change and identify new opportunities. On the
other hand, strategic thinking is about taking risks in forecasting
the future based on what you know internally and what you understand
about external trends and events.
As
a facility manager your facility strategic plan needs to align
with the organization’s strategic plan. How do you do this?
How do you create and enhance an environment of strategic and
critical thinking? How do you convert the ideas into a plan and
then how can you evaluate whether the facility plan has a strategic
fit with the corporate plan?
This
presentation discusses and connects:
- the
critical aspects of a facility strategic plan and how it aligns
with the corporate strategic plan
- how
to achieve buy-in and executive sponsorship of the facility
plan
- applying
the concept of strategic thinking and moving outside your comfort
zone
- the
profound shifts that are influencing or will influence our future.
 Leading
Virtual Teams
- IFMA’s
World Workplace, San Diego, October 2006
In
this presentation, Carroll and Guy Thatcher help you enhance your
understanding of the environment within which virtual teams operate,
and discuss the advantages and limitations of that environment.
They share their knowledge of virtual teams, based on their professional
experience working in virtual teams and their experiences teaching
post-graduate courses via the Internet to students around the
world.
 Engaging
the Enterprise
Presented
as the keynote address at the FM:Systems 2006 User’s Conference
in Chicago in September 2006
“It
is an honour for me to be invited as the keynote speaker for the
FM:Systems user’s conference. It is an excellent opportunity
for companies to share best practices and to learn how to better
utilize technology to improve their facility and space planning
initiatives.”
 In
June 2006, Meredith Thatcher was the Subject Matter Expert for
a live webcast seminar in the Master Facility Executive Certificate
Program. The six-seminar program is hosted by the Building
Owners and Managers Institute (BOMI) and Building Operating
Management magazine, and is designed for senior facility executives.
The
seminar, Lead and They Will Follow, covered the topics:
defining your leadership style, becoming a change agent, ethical
decision making, creating a leadership environment, and knowing
when to let go.
 Change,
Chaos, Contrasts and Compromise - Workplace of the Future
- Presented
at international conferences, to organizations, and as an audio
seminar, from 2001 to 2005. Most recently presented at the Alberta
Association of Architects’ Banff Session, March 2006.
The
future is bringing about accelerating change. How do we house
'boomers' and 'Xers'? When do we need to start adjusting for the
aging workforce? How are we going to accommodate emerging occupations,
what skills are required? Who is the knowledge worker and what
do we need to know about them? What are the new technologies and
what opportunities are there? Change is stress enough. We must
reduce the stress created by the work environment. This presentation
looks at a number of upcoming changes affecting the workplace
of the future, makes connections between them, and identifies
practical applications.
 Passing
the Torch: Corporate Succession Planning
- International
Facility Management Association’s World Workplace, Philadelphia,
PA, October 2005
- Total
Facility Management (TFM) Show, Chicago, IL, 2005
The
successful passage of the leadership role is one of the most challenging
of all corporate transitions. The recent attention to knowledge
management has highlighted the impact of corporate amnesia, when
skilled and experienced staff leave an organization without planning
for succession. When the person leaving is one of senior management,
the potential impact is even greater. Those most affected by the
departure are the successors left behind. Succession includes
the passing on of the corporate vision, culture, knowledge, authority
and responsibility. Carroll and Meredith represent first and second
generations who have made a succession transition, with Meredith
becoming President of Carroll Thatcher Planning Group in 1997.
 Wireless
Buildings – Are you Ready
- New
Zealand Property Institute 2005 Conference, Wellington, NZ, 2005
Wireless
technology is changing the way people live, work and play. Access
to information anytime and anywhere is rapidly becoming the norm.
Property and facility managers need to take appropriate steps
to make sure that they and their tenants can take advantage of
this technology without creating data traffic conflicts or exposing
sensitive information. This presentation looks at the opportunities
and impact of wireless on the building infrastructure and the
occupant environment, as well as leasing ramifications - all from
a layman's perspective.
Archived
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